Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it
Effective Date: January 1, 2024
Last Updated: January 1, 2024
Introduction
KFresh Supermarket ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website, make purchases, or interact with our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- •Name and contact details (email address, phone number, delivery address)
- •Payment information (credit card details, billing address)
- •Account credentials (username, password)
- •Order history and preferences
Automatically Collected Information
- •Device information (IP address, browser type, operating system)
- •Usage data (pages visited, time spent, click patterns)
- •Cookies and similar tracking technologies
How We Use Your Information
Order Processing
Process your orders, manage deliveries, and handle payments securely
Customer Service
Respond to inquiries, provide support, and resolve issues
Marketing
Send promotional offers, newsletters, and product updates (with your consent)
Improvement
Analyze usage patterns to improve our website and services
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
Trusted partners who help us operate our business (payment processors, delivery services)
Legal Requirements
When required by law or to protect our rights and safety
Business Transfers
In case of merger, acquisition, or sale of assets
Your Rights
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the information provided below.
Cookies
We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies help us:
- •Remember your preferences and settings
- •Understand how you use our website
- •Provide personalized content and offers
- •Improve website performance
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
Phone
+1 (343) 996-9979Address
2090 Robertson Rd, Nepean, ON K2H 8V5
Ontario, Canada