Terms of Service
Please read these terms carefully before using our services
Effective Date: January 1, 2024
Last Updated: August 29, 2025
Introduction
Welcome to KFresh Supermarket ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile application, and services (collectively, the "Service") operated by KFresh Supermarket.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
Acceptance of Terms
By accessing and using KFresh Supermarket's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
Use of Service
Eligibility
- •You must be at least 18 years old to use our services
- •You must provide accurate and complete information when creating an account
- •You are responsible for maintaining the security of your account
Prohibited Uses
- ✗Using our service for any unlawful purpose or to solicit others to perform unlawful acts
- ✗Violating any international, federal, provincial, or local regulations or laws
- ✗Transmitting or procuring the sending of any advertising or promotional material
- ✗Attempting to impersonate another user or person or using the username of another user
Orders and Payments
Order Acceptance
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to product availability, errors in the description or price of the product or service.
Pricing
All prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time.
Payment Terms
Payment is due at the time of purchase. We accept major credit cards, debit cards, and other payment methods as displayed during checkout.
Delivery
Delivery times are estimates only. We are not responsible for delays caused by circumstances beyond our control.
Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of KFresh Supermarket and its licensors. The Service is protected by copyright, trademark, and other laws.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Limitation of Liability
In no event shall KFresh Supermarket, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the service during the term of membership.
Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Phone
+1 (343) 996-9979Address
2090 Robertson Rd, Nepean, ON K2H 8V5
Ontario, Canada